BIG ''Hats-off'' to Fishtec

[Wildfisher]

Orvis all the way now

As a company they are hard to beat for looking after customers.

[Yardbent]

just to clarify.... :roll:

i broke the top section, as stated in the OP....me   I   myself    not a rod failure

so this is NOT a ''not fit for purpose'' situation - it worked fine before

more of a ''fall down the bank, and snap rod tip situation''

therefore i consider Fishtec exercised GOOD Customer service in supplying me with a new rod under the circumstances

you crash your car and bleat it's a no-charge ''warranty'' replacement....jeeeez

[Suki1312]

just to clarify.... :roll:

i broke the top section, as stated in the OP....me   I   myself    not a rod failure

so this is NOT a ''not fit for purpose'' situation - it worked fine before

more of a ''fall down the bank, and snap rod tip situation''

therefore i consider Fishtec exercised GOOD Customer service in supplying me with a new rod under the circumstances

.
you crash your car and bleat it's a no-charge ''warranty'' replacement....jeeeez

Well done you as they say You won a watch not many traders would of went the extra yard for you .